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Matthew Gillespie avatar image
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Matthew Gillespie asked Ben Wilson commented

How to create a medical center model in FlexSim?

I am really confused about how to create a model.

In a medical centre, a patient arrives on average once every 20 minutes exponentially. Patients first join a queue and wait there for registration. They then go to a registration desk staffed by a medical assistant, providing their name and insurance data. This process takes anytime from 30 seconds and 2 minutes. During the registration process, the medical assistant will assign patients to one of the two waiting rooms. Waiting room 1 is for urgent cases (30%), and room 2 is for normal cases (70%). Change the colour of urgent patients to RED, and normal patients to YELLOW. RED patients will be given higher priority to see the doctor. After registration, patients will be escorted by the same medical assistant to their designated waiting rooms, and sit there until the doctor is available. The doctor calls the patients on a FIFO order, but those in waiting room 1 (RED patients) will be called first. For normal patients (YELLOW), the consultation time with the doctor takes on average 15 minutes, with a standard deviation of 3 minutes. But for urgent patients (RED) it will take longer on average 30 minutes, with a standard deviation of 4 minutes. After the consultation, about half of the patients will need a prescription, and it will be done by the doctor in 2 minutes on average. Both prescription and non-prescription patients then go to the check-out desk to pay the fee and schedule the next appointment. This typically takes 45 to 60 seconds. The same medical assistant is staffing the check-in and the check-out desks. Patients then exit to one of the two queues (one for RED patients, one for YELLOW patients) to wait for their buses. Paint the two bus queues with the right colours. There is one bus for the RED patients going on a one-directional loop and take them to the outside world. Similarly a separate bus is on another one-directional loop will take the YELLOW patients to the outside world. Both buses have a capacity of 20 people, and they won’t start until there are 20 people onboard. Their speed, acceleration and deceleration are all constant of 120. Model this medical centre using FlexSim, and simulate the model for 5 replications of 8 hours. Save the model as ‘model1_1’

On average, what is the total time spent in the medical centre by a RED patient and a YELLOW patient?

FlexSim (other - please specify)
FlexSim (other)
healthcarepeople modulepeople flowbus
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5 |100000

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Matthew Gillespie avatar image Matthew Gillespie ♦♦ commented ·

What version of the software are you supposed to be using? And are you using FlexSim or FlexSim HC?

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Charles W avatar image Charles W Matthew Gillespie ♦♦ commented ·

@Matthew, I'm using Flexsim but if Flexsim HC is preferable i dont mind.

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1 Answer

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Matthew Gillespie avatar image
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Matthew Gillespie answered Ben Wilson commented

@Charles W, I've built two sample models for you that do a lot of what you're looking for.

*Note - These models were built using FlexSim 2018 beta*

The first one, medicalcenter.fsm, has patients entering a clinic, registering, and then being examined by a doctor. The model shows off how you can use the Acquire and Release Staff and Location activities to control the resources a patient has access to. The model has a Staytime chart added to the dashboard to measure the Length of Stay of red shirts and yellow shirts.

The second one, busstops.fsm, has two buses that loop around picking up patients and then dropping them off at another part of the model. I'm creating two tokens in a Global Process Flow that control each of the buses.

These models should help you get started on your assignment.

You may also find it helpful to look at clinic.fsm which is the model you build by following the People-Based Models Tutorial in the help manual.


9763-buses.gif (475.8 KiB)
medicalcenter.fsm (53.3 KiB)
busstops.fsm (2.9 MiB)
clinic.fsm (291.3 KiB)
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5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Roger MT avatar image Roger MT commented ·

Hello,

is it possible for you to re-upload those files. I am trying to create this using Flexsim 7.3.6. In the version I have I cant find any doctors etc. i only see manufacturing things, like cranes, conveyors etc.

Regards.

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Matthew Gillespie avatar image Matthew Gillespie ♦♦ Roger MT commented ·

No, FlexSim 7.3.6 cannot make models like those pictured above. You need FlexSim 2018 or later. You can also use FlexSim HC to build similar models.

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Manideep M avatar image Manideep M Matthew Gillespie ♦♦ commented ·

Hi @Matthew Gillespie , I am still getting the same error "The server understood the request but refuses to authorize it"

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Manideep M avatar image Manideep M commented ·

Dear @Matthew Gillespie, I am trying to download the .fsm files mentioned above. But I couldn't download them. Can you please share the files again?

-Thanks

[email protected]


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Manideep M avatar image Manideep M Manideep M commented ·

HTTP Status 403 – Forbidden this is the error I am getting when I tried to download medicalcentre.fsm and busstops.fsm files

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Manideep M avatar image Manideep M Manideep M commented ·

Can you please share the files again?

-Thanks

[email protected]

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Ben Wilson avatar image Ben Wilson ♦♦ Manideep M commented ·

Hi @Manideep M,

I've just reuploaded all the attached files. You should now be able to successfully download them.

Please try again and let us know of any problems.

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