Assigning a second nurse to cover an area when the other is on break.

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Katie M asked Dec 12, '17 Katie M commented Dec 20, '17

Assigning a second nurse to cover an area when the other is on break.

In this model I have 2 nurses (1 assigned to triage1 and the second assigned to triage 2). Triage 1 is the "Lead" nurse and the second nurse is only prompted to work (and use triage 2 when there is more than 1 person in the waiting room. This works fine, however the problem I'm running into is that when nurse 1 is on break or lunch, I cannot seem to get the 2nd nurse to cover her (until there is more than 1 person in the waiting room).

This screenshot shows how I'm attempting to call the second nurse is the other is not available (and vice versa) however it doesn't seem to work. Any help would be appreciated. Thanks.

capture.png

Software Version:

FlexSim HC 5.1.0

nurse triage

capture.png (91.3 KiB)

dgh-ed-triage-12-12-17.fsm (1.1 MiB)

· 2

Jeff Nordgren commented · Dec 20, 2017 at 04:33 PM

@Katie M

Did you receive an answer to your question?

0 ·

Katie M commented · Dec 20, 2017 at 04:57 PM

No, I haven't. Do you have any ideas @Jeff Nordgren? Thanks

0 ·

Answer 1 · 2017-12-20T18:16:21Z

Cliff King answered Dec 20, '17

I don't see this situation in your model because there are no shift schedules set up for your DayStaffLead. The solution to the problem you describe however would probably be to modify your Patient Destination code on activity 30 from this

if(getavailablelocation(Triage1, patient))
	return Triage1;
	
if(getcensus(WaitingTriage) > 1 && getavailablelocation(Triage2, patient))
	return Triage2;

to something like this

if(getobjectstate(Mary) == STAT_OffSchedule)
	return Triage2;

if(getavailablelocation(Triage1, patient))
	return Triage1;
	
if(getcensus(WaitingTriage) > 1 && getavailablelocation(Triage2, patient))
	return Triage2;

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