question

Katie M avatar image
0 Likes"
Katie M asked Katie M commented

How do I give priority to one nurse over another in triage?

I am wanting the lead nurse to triage patients first, and only have the second nurse triage when necessary (as she's being considered for a flex position). The problem I'm encountering is that I have the staff requirements set for an Alternative Group because I have a third nurse that works the night shift. When I add staff requirements based on patient location, it doesn't allow the night shift nurse to service her patients. Ideally, I'd like to connect this to allowing the second nurse to take on a patient in one of the two triage areas when their wait time in the waiting room reaches 9 minutes.

FlexSim HC 5.1.0
based on patient location or areatriagestaffing priorities
5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

1 Answer

Matthew Gillespie avatar image
0 Likes"
Matthew Gillespie answered Katie M commented

This similar question shows how to have a second object pull from a busy waiting room when the number of people waiting gets too big. That could probably approximate what you're trying to do.

If you really want to model the 9 minute wait time, you could try using the Start Activity pickoption in the Activity Started Trigger to start a different activity 9 minutes from now which then tells a second object to pull from the waiting room.

· 1
5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.