question

lucie.l avatar image
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lucie.l asked Jacob Gillespie commented

Rack drawing bug

Hello,

When adding tunnels to a racking system, the first level is not always drawn. It only works if it is the first bay or bays if the tunnel is several bays wide.

Is this a know bug o some other issue?

Thanks!

FlexSim 18.2.2
bug reportrack visuals
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Phil BoBo avatar image Phil BoBo ♦♦ commented ·

I don't understand your question. Please post an example model demonstrating the issue with an explanation of what it is doing vs what you think it should be doing.

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lucie.l avatar image lucie.l commented ·

Sorry @phil.bobo, I thought I had loaded an screenshot. I am attaching a model, where the bays 1 and 2 have 2 levels less (no problem there) and bays 5 and 6 and 9 and 10 also have 2 levels less. However for those 4 bays, the bottom level is not drawn, the boxes "float" in the air.

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rackissue.fsm (17.2 KiB)
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1 Answer

Phil BoBo avatar image
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Phil BoBo answered Jacob Gillespie commented

Yeah, this looks like a bug with the rack's draw code. I'll add a case to the dev list.

As a workaround, you could add a separate smaller rack to draw the section that is missing:


rackdraw.png (705.4 KiB)
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Jacob Gillespie avatar image Jacob Gillespie ♦ commented ·

This has been fixed. The fix will be in the FlexSim 18.0.9 and FlexSim 18.2.3 updates.

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