In the attached model I'm wanting to differentiate the dwell times for ApptWaitingTime in the dashboard. The patients become yellow for regular return and red for urgent return, however this category impacts the how long they wait as they go to different areas. I would like to have two areas for queuing so I can keep track of the dwell times separately. I'm not sure how to separate them.
Thanks! Katie
The "Type" label's numeric value tells me whether the patient is urgent (1) or regular (3), so I can use the "Based on multiple cases" option in the Patient Destination field on activity 50_Move to Appt Wait Queue to route the patients to one of two different queues based on the label's value. I made this change to the attached model.
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