I can't import png or jpeg file as a model background

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akshith vashala asked Dec 27 2018 at 7:47 AM Ben Wilson commented Sep 23 2019 at 3:10 PM

I can't import png or jpeg file as a model background

model background background png

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Kari Payton commented · Dec 27 2018 at 2:04 PM

@akshith vashala another option is to add an image by inserting a plane.

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akshith vashala Kari Payton commented · Dec 28 2018 at 6:01 AM

@Kari Payton Thanks for the advice, I tried doing that too. But things dont work. I am not able to import any PNG or JPEG file

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akshith vashala commented · Dec 27 2018 at 7:53 AM

PNG or JPEG image is showing in this way

the file size is PNG is 546 KB and JPEG is 2.81 MB

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capture.jpg (134.2 KiB)

tannerp commented · Dec 27 2018 at 5:49 PM

Hi @akshith vashala,

Could you upload your image file so that we can try and import it using our computers? It's hard to tell what's happening in your model based on a screenshot. If your file cannot be shared publicly, you can post a private question and then only FlexSim U.S. can see it.

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akshith vashala tannerp commented · Dec 28 2018 at 6:20 AM

@Tanner Poulton

Not only specific file but any png or jpeg files are not working

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Joerg Vogel akshith vashala commented · Dec 28 2018 at 6:41 AM

@akshith vashala, please post the exactly FlexSim version 18 the problem occurs. Thanks!

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Isaac Litster commented · Jan 04 2019 at 7:08 PM

Hi @akshith vashala

Were you able to import the model background? Let us know if you still need assistance.

Thanks

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Answer 1 · 2018-12-28T13:02:49Z

Joerg Vogel answered Dec 28 2018 at 1:02 PM Ben Wilson commented Sep 23 2019 at 3:10 PM

I tested it with 18.0.2 and I haven't got any problems Please try it with these files:

background.jpg

Edit: Please upgrade to the latest LTS version 18. FlexSim 18.0.9 works for me.

background.jpg (20.3 KiB)

background.png (3.0 KiB)

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akshith vashala commented · Dec 31 2018 at 4:44 AM

Its not working in my system (Flexsim 18.0.8)

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Ben Wilson ♦♦ akshith vashala commented · Sep 23 2019 at 3:10 PM

There may be some suggestions in the article Graphics Compatibility - Common Problems and Solutions that will help solve the problem.

Also be sure your graphics hardware meets FlexSim's minimum requirements and has the latest driver installed.

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Joerg Vogel akshith vashala commented · Dec 31 2018 at 7:15 AM

@akshith vashala, I tested your question with 18.0.9. There isn't any problem. Are you sure you choose the option to upload a .png or .jpg file as a background image, instead of the default settings when you open the visual background tool?

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