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Joerg Vogel avatar image
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Joerg Vogel asked Ben Wilson answered

Answers site: editing post, attachments are lost!

I have problems editing my posts - answers, comments, and so on. Each time I edit them all my attachments, links and pictures are lost when I save my post again. I must attach all of them anew. During this procedure I get often after an uploading attempt the error message that something went wrong. I must repeat the upload again, and then it is accomplished. I have this issue on different systems:

  • Windows 10 Home 64: Firefox 74.0.1
  • IPad iOS 13.4: Safari

Please fix this issue!

Many Thanks! Regards Jörg

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answers.flexsim.comediting questionattachments lostediting answers
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Joerg Vogel avatar image Joerg Vogel commented ·

You will not see this issue on the same machine, where you have created the post, because the cache contains still the images. But you can identify the issue, because the attachments, which you usually see at the bottom of a post are missing.

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Ben Wilson avatar image
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Ben Wilson answered

Our site was upgraded yesterday to a new version that is supposed to include a fix for this bug. We've done some preliminary testing and found that to be the case.

Thanks again @Jörg Vogel for bringing this issue to our attention.

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Braydn T avatar image
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Braydn T answered Ben Wilson commented

@Jörg Vogel

We have just updated our answers site to a new version. I will let the correct people know. Thanks Jorg!

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

@Jörg Vogel, thanks for the detailed description.

I've submitted this to our AnswerHub provider and expect they'll be able to look into it later today.

I'll report back when I receive their response.

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Ben Wilson avatar image Ben Wilson ♦♦ Ben Wilson ♦♦ commented ·

FYI, this continues to be a bug on this site. I have touched base with the site provider again for any updates and I'm still waiting for news.

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