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Beom Gi L avatar image
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Beom Gi L asked Ben Wilson answered

How to fix the exeception 'int TreeNode::cleanup()'

Hi all,


I got the exception like below. How to fix it? Or could you tell me about the cause of this exception.

time: 204626.284170 exception: int TreeNode::cleanup()
ex: node destructor

Unfortunately, I can't post the model about this exception. But Below event was listed in the event list viewer at that time.

time: 204626.284170
Object: /AStarNavigator>variables/travelmembers/Trans02
Event Type: AStar::Traveler::ArrivalEvent


Thanks.

FlexSim 20.1.3
flexsim 20.1.3ex
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Jeff Nordgren avatar image Jeff Nordgren commented ·

Hi @beom_gi.l,

As good as a graphic is, it's hard to know how to help without looking at your model. To receive a more accurate solution, please post your model or a sample model that demonstrates your question.

Proprietary models can be posted as a private question visible only to FlexSim U.S. support staff. You can also contact your local FlexSim distributor for phone or email help.

Thanks.

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

Hi @beom_gi.l,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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Beom Gi L avatar image Beom Gi L Ben Wilson ♦♦ commented ·

Hi @ben.wilson,

No. I couldn't solve and find what is cause of the problem.

Thanks.

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1 Answer

Ben Wilson avatar image
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Ben Wilson answered

Hi @beom_gi.l,

Since you can't share your model, we won't be able to help you find the exact issue. What you'll need to do is follow some standard debugging steps.

Here is a good guide you can follow:

https://answers.flexsim.com/questions/21144/how-can-i-debug-a-crashing-flexsim-model.html

Essentially you'll want to run up to the time of the error, then see what happens at that time and debug that logic.

Remember you can contact your local distributor for direct phone or email support.

Good luck!

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