I am getting an error message in the Acquire Phone activity in the PhoneCalls1 Process Flow that I do not understand and cannot correct. I suspect that is something simple that I should be seeing but I'm not.
Any help would be appreciated
I am getting an error message in the Acquire Phone activity in the PhoneCalls1 Process Flow that I do not understand and cannot correct. I suspect that is something simple that I should be seeing but I'm not.
Any help would be appreciated
You've put the Conditional Object code in the wrong place. It shouldn't be in the Equipment Resource field of the Acquire Phone activity. That field should just point at the Telephones Equipment Resource. You should put that code in the Equipment field of the Telephones resource. Also, when you make a comparison in code you need to use 2 equal signs : == not =.
Thanks, @Matthew Gillespie. I couldn't make this work using Telephones as Equipment but I could when I moved telephones up to the Locations group. I looked in the Library in my version and saw that Phones were under Locations not Equipment. So I followed your example and changed from Equipment to Locations and it work as it should. How does this sound to you?
@Matthew Gillespie sent you the model with Telephones working as Equipment didn't he? I don't see therefore how you could not get it to work - Matt's model appears to run without the errors.
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