question

shubham C avatar image
0 Likes"
shubham C asked Ben Wilson commented

Receiving Exceptions every time hovering over the model 3D window

My Model was working fine the other day. When I opened it this morning, it is giving some exception(refer the screenshot) every time I move the cursor over the model 3D window. Nothing is visible on the 3D window as well.
I suspect some element related to conveyor system has gone corrupt.


These are the exceptions :
exception: Exception caught in TreeNode::receivemessage()

exception: EditorSpatial::drawContent()

exception: treewin__OnPaint

Please help out.

FlexSim 19.1.2
flexsim 19.1.2
flexsimerror.png (38.0 KiB)
· 4
5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jeanette F avatar image Jeanette F ♦♦ commented ·

Do you have a previous version of your model that works? You may need to go back to that version.

0 Likes 0 ·
shubham C avatar image shubham C commented ·

The previous version I have is of 3 days prior to that , so lot of work in between. The backup file is also having same issue.

0 Likes 0 ·
Jason Lightfoot avatar image Jason Lightfoot ♦ shubham C commented ·

Try opening the default workspace.

0 Likes 0 ·
Ben Wilson avatar image Ben Wilson ♦♦ commented ·

Hi @shubham C,

We haven't heard back from you. Were you able to solve your problem? In addition to the default workspace solution suggested by @jason.lightfoot, we have an article with this and other graphics solutions. Perhaps one of those suggestions will help.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

0 Likes 0 ·

0 Answers

·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.