I want to model a building with different patients per clinic types. We want to understand if any congestions happen in the lobby and estimate the number of patients walking in the lobby space per hour. I saw some posts about congestion but hey were for older flexsim models. I was thinking about creating a heatmap. But will it show congestion? Congestion happens when people move slowly as the spatial demand is higher than supply. It can also be measured by the amount of bumping/collision happening due to space restriction. Can you give me a general idea on how to do this?