Dashboard pngs look different at various screen scalings

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question

Przemyslaw Pasich asked Jun 17, '24 Przemyslaw Pasich commented Jul 4, '24

Dashboard pngs look different at various screen scalings

I noticed that the current Windows application scaling [Right click on desktop > Display settings > Scale and layout > Change the size of text, apps, and other items] affects how pngs look in dashboards:

If I launch FlexSim with this scaling set to 100% and then change it to the target 125%, everything looks as intended:

However, if I launch FlexSim with this scaling already set to 125%, then the png looks grainy (even though a glance model>packedmedia confirms no compression took place):

Is there a way to set up FlexSim in a way that it launches with the png looking crisp like in the first screenshot even when launched at Windows scaling settings other than 100%?

I am attaching the model used to create those screenshots:

png quality depends on screen scaling when launching the model.fsm

Software Version:

FlexSim 24.1.0

png screen scaling

launched-in-100p-then-rescaled-to-125p.png (244.1 KiB)

launched-in-125p.png (62.5 KiB)

png-quality-depends-on-screen-scaling-when-launchi.fsm (41.6 KiB)

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Logan Gold ♦♦ commented · Jul 04 at 12:09 AM

Hi @Przemyslaw Pasich, was my answer helpful? If so, please click the "Accept" button at the bottom of the answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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Answer 1 · 2024-06-25T21:54:37Z

Logan Gold answered Jun 25, '24 Przemyslaw Pasich commented Jul 4, '24

Hey @Przemyslaw Pasich, I believe you can change the scaling for specific apps in Windows, like how it is described in this post I found online:

https://www.thewindowsclub.com/how-to-change-scaling-for-specific-apps-in-windows-11

In this case, I'm guessing you'll want to turn off scaling for FlexSim, which the post should show. But let me know if this setting doesn't do what you're looking for or if I misunderstood anything.

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Przemyslaw Pasich commented · Jul 04 at 03:00 PM

Hi Logan, I didn't manage to successfully apply the steps from that link to fix that issue, but no matter - even if I did fix it on my specific display, I would need to introduce the same type of local settings on the PCs of the people I share models with. I'll just accept the fact that on some people's setups the Dashboard pngs are not going to look as crisp as on others'. Thanks for investigating the topic!

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