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Kaitlyn Karas avatar image
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Kaitlyn Karas asked Phil BoBo commented

FlexSim crashing when I change a bar chart to a line chart

Why does FlexSim crash when I change my custom graph from a Bar Chart to Line Chart? The same graph (referencing the same table but a different column) in another dashboard works correctly as a Line Graph.

(FlexSim 7.7.2)

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dashboardscustom graph
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Adrian Haws avatar image Adrian Haws commented ·

@Kaitlyn Karas would you be able to send us your model so we can see what's happening?

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Kaitlyn Karas avatar image Kaitlyn Karas commented ·

@Adrian Haws Yes sir, where shall I send it?

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Adrian Haws avatar image Adrian Haws Kaitlyn Karas commented ·

@Kaitlyn Karas You can just attach it to a comment here. If you don't want other users to see it just select the red arrow below and make sure it's viewable by moderators.

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Kaitlyn Karas avatar image Kaitlyn Karas Adrian Haws commented ·

I see how to Insert File, but I do not understand how to secure it from other users. I do not see a red arrow below that allows that change. I see red arrows that down vote things? Can you elaborate please?

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Adrian Haws avatar image
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Adrian Haws answered Phil BoBo commented

We took a look at your model and were able to find what was causing the problem. Basically the "Series Title" of the custom chart was too long. When we removed it the line chart functioned properly (the title could also be shortened). This is edited within the custom chart's Properties window under the "Data" tab.

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Phil BoBo avatar image Phil BoBo ♦♦ commented ·

We have added a note to the development list to catch this type of error in future versions of FlexSim.

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