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Dylan Webb avatar image
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Dylan Webb asked Michael Machado commented

Flexsim Licences need to be force returned

Hi I don't know where the right place is to ask for a couple of flexsim licences to be returned off machines that have been wiped. The licences are beca.com16 and beca.com12.

Thanks,

Dylan

FlexSim 7.7.4
force returnlicence issueprivate questionflexsim licence return
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Jeff Nordgren avatar image
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Jeff Nordgren answered

@Dylan Webb

Dylan,

Done. Next time, if there is one, when you create the post, mark it as private by checking the Make this question private check box

This way no one else can see your question except those at FlexSim.


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Ben Wilson avatar image
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Ben Wilson answered Michael Machado commented

Hi @Dylan Webb, it looks like Jeff has already force-returned your licenses.

Answers.flexsim.com is indeed the right place for such a request, but a private question is the right format.

In general, if a question is ever in regards to a particular activation code, that is a good indication that it should be a private question. If it turns out that the answer can have public value, we will repost the non-sensitive bits to a public question.

So for anyone needing to discuss their own particular licenses, remember to check the box to make your question private. That will allow you to post the full activation IDs, and allow us to have frank back-and-forth about the status of the licenses or other issues that do not pertain to a public audience.

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Vinicius Q avatar image Vinicius Q commented ·

Queria adquirir licença acadêmica do flexsim para fins de trabalhos acadêmicos, como proceder ?

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Vinicius Q avatar image Vinicius Q Vinicius Q commented ·
@Jörg Vogel I am very grateful for the answer, but I am Brazilian, I do not know how to proceed to acquire the academic license and not necessarily as an activist. Regarding the response time don't worry, I'm patiently waiting.
Sincerely Vinicius Queiroz



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Vinicius Q avatar image Vinicius Q Vinicius Q commented ·

ok, thanks.

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