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Optimizer error in Flexsim webserver

opquest-error.jpgHi Phil, Matt, we are running the model in a virtual server with enough capacity to use the FlexSim webserver, but we had a problem with the optimizer. The optimizer does not run in web. it appears a mistake (I attached the capture of the error). The experimenter runs but not the optimizer. Do you know the reason of that? And also, the model view and to configure the settings in web is very slow, because the transfer of data between the virtual server and the internet is also slow. Is it possible to do something to speed up that?

FlexSim 16.2.2
webserver
opquest-error.jpg (267.9 KiB)
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Phil BoBo avatar image Phil BoBo ♦♦ commented ·

Does that server have an optquest license activated?

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Oscar Perez avatar image Oscar Perez commented ·

Yes! the server has two active licenses, FlexSim and Optquest.

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Phil BoBo avatar image Phil BoBo ♦♦ commented ·

If you open FlexSim on the server without using the webserver, and then open the model, can you run the Optimizer? Or is it only having a problem with run through the web server?

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Oscar Perez avatar image Oscar Perez commented ·

Also in the server, the optimizer is not runnig

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Phil BoBo avatar image Phil BoBo ♦♦ Oscar Perez commented ·

Please post the text of Help > License Activation > View Licenses > View Licenses into a private question.

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Oscar Perez answered

Thanks! we solved it by installing .NET framework 3.5

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Oscar Perez answered Jordan Johnson commented

@jordan.johnson already help me once time when the experimenter works but not the opquest, and it was something related to windows or windows packs and an MS code....

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Jordan Johnson avatar image Jordan Johnson ♦♦ commented ·

Can you find out what issue of the .NET framework is on the server?

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