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HC: changing the shape of the chair in Queue

Hi, wonder if anyone has managed to change the shape of the chair in the Queue object in HC. If anyone has done it before, please teach me how to do it.

Thanks

David

FlexSim HC 5.1.0
queuehcshapechair
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Matthew Gillespie avatar image Matthew Gillespie ♦♦ commented ·

Cliff has done this. @Cliff King

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David Chan avatar image David Chan commented ·
@Cliff King

Will you be able to advise on this?

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Cliff King answered David Chan commented

There is a "backdoor" method for changing the default shape used in the display of the "Waiting Room" and "Observation Room" objects in your model. Basically, if the queue object has a "surrogate" shape defined on it, then it will use the surrogate shape rather than the default chair/bed shape to create the object's display. At some point, we plan on creating a user interface to allow people to easily change the default shape of a waiting room and/or observation room, but for now, you must follow the steps outlined in the following GIF to do it.


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David Chan avatar image David Chan commented ·
@Cliff King

Thanks for your backdoor method. I was laughing all the time as I watch. How amazing!

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David Chan answered

@Cliff King

I tried to add the a chair skp file. But after it as a drawsurrogate, the shape is very big. Anyway to reduce the scale?

https://3dwarehouse.sketchup.com/model/ud0fd8ab2-ea95-4492-bbb0-48afe07eb14e/spoinq-chair-B-Happy-with-padded-upholstery

Thanks

David

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David Chan answered

@John Liow

This is how you can change the shape of the chair in your waiting room.

David

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