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Kari Payton avatar image
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Kari Payton asked Mischa Spelt commented

Other options for downloading FlexSim with poor internet.

My colleague in China said he is trying to download FlexSim but the file is too big for their internet to handle. I just wanted to check if there are any other options to download the software? @Ben Wilson

FlexSim 18.0.1
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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

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Ben Wilson avatar image
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Ben Wilson answered Mischa Spelt commented

Hi @Kari Payton,

If you have any means of file sharing within your company, you could download the installer from your location and share it using your internal file-sharing methods.

We do have many clients and a partner in China, but I was not aware of problems in China downloading the software. Occasionally our web server downloads slow when the server is being backed up - this affects downloads from anywhere. It's possible that your colleagues attempted a download during one of these backup cycles, and so the download speed wasn't good and perhaps it timed out. They may just need to try again. I have just tested a download and it was pretty speedy.

If you have trouble downloading the file, please let me know.

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5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Mischa Spelt avatar image Mischa Spelt commented ·

Being in a timezone where we usually want to download FlexSim during those backup periods, I have found that using a download manager may be useful. When I download the installer through Google Chrome it will at some point cancel the download and is unable to resume it. With a download manager, you can pick up the download where it left off in case the connection gets dropped.

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Kari Payton avatar image Kari Payton commented ·

OK I will share the installer with him. I didn't think of that. Thanks

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