question

Steven Chen avatar image
0 Likes"
Steven Chen asked Jeff Nordgren converted comment to answer

Issues of webserver contains dashboard

Hello,

I found some dashboard issues of webserver. Sometimes pie chart and table is blank. Sometimes the button clicked event does not triggered. Sometimes dashboard is at below of 3d views instead of docking right.

test18.fsm

FlexSim 18.0.3
webserver
001.jpg (193.7 KiB)
test18.fsm (39.6 KiB)
· 7
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Steven Chen avatar image Steven Chen commented ·

Hello~

Is this a known issue and will you update webserver recently?

0 Likes 0 ·
Boris V2 avatar image Boris V2 commented ·

Hello,

I've got the same problem in 19.0.2. Is it possible to have a visibility in date for fixing this problem? I've got a customer witch is interested in a Flexsim licence if this point is fixed before the next summer.

Thanks in advance for your answer.

0 Likes 0 ·
Phil BoBo avatar image Phil BoBo ♦♦ Boris V2 commented ·

This bug was fixed last year in 18.0.5.

Are you having an issue with the model attached to this case (test18.fsm)?

I can't replicate this issue with 19.0.2. It is working correctly with the model attached to this case and another model that was sent to dev to reproduce this error.

If you are still having an issue with this, please post a model that demonstrates the issue you are having.

0 Likes 0 ·
Boris V2 avatar image Boris V2 Phil BoBo ♦♦ commented ·

Hello,

I still having an issue with the dashboard (graphic still blank) under the webserver application and the picture below should be illustrated it.

Thanks for your help,

0 Likes 0 ·
webserve-rissue.png (771.4 KiB)
Show more comments

1 Answer

Jordan Johnson avatar image
0 Likes"
Jordan Johnson answered

@Boris V2, Be sure to reset the model before running in the webserver. When using the webserver, if I don't reset the model before running, then I do see the blank charts that you've reported. However, resetting the model before running resolves the issue.

5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.