Issues of webserver contains dashboard

Question

question

Steven Chen asked Mar 07 2018 at 11:07 AM Jeff Nordgren converted comment to answer Apr 16 2019 at 6:43 PM

Issues of webserver contains dashboard

Hello,

I found some dashboard issues of webserver. Sometimes pie chart and table is blank. Sometimes the button clicked event does not triggered. Sometimes dashboard is at below of 3d views instead of docking right.

test18.fsm

Software Version:

FlexSim 18.0.3

webserver

001.jpg (193.7 KiB)

test18.fsm (39.6 KiB)

· 7

Steven Chen commented · Mar 15 2018 at 8:39 AM

Hello~

Is this a known issue and will you update webserver recently?

0 ·

Boris V2 commented · Mar 18 2019 at 7:57 AM

Hello,

I've got the same problem in 19.0.2. Is it possible to have a visibility in date for fixing this problem? I've got a customer witch is interested in a Flexsim licence if this point is fixed before the next summer.

Thanks in advance for your answer.

0 ·

Phil BoBo ♦♦ Boris V2 commented · Mar 18 2019 at 1:38 PM

This bug was fixed last year in 18.0.5.

Are you having an issue with the model attached to this case (test18.fsm)?

I can't replicate this issue with 19.0.2. It is working correctly with the model attached to this case and another model that was sent to dev to reproduce this error.

If you are still having an issue with this, please post a model that demonstrates the issue you are having.

0 ·

Boris V2 Phil BoBo ♦♦ commented · Mar 20 2019 at 8:05 AM

Hello,

I still having an issue with the dashboard (graphic still blank) under the webserver application and the picture below should be illustrated it.

Thanks for your help,

0 ·

webserve-rissue.png (771.4 KiB)

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Answer 1 · 2019-03-20T14:26:21Z

Jordan Johnson answered Mar 20 2019 at 2:26 PM

@Boris V2, Be sure to reset the model before running in the webserver. When using the webserver, if I don't reset the model before running, then I do see the blank charts that you've reported. However, resetting the model before running resolves the issue.

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