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Shankar Narayan avatar image
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Shankar Narayan asked Joerg Vogel answered

Getting System Console Error: TypeError undefined is not an object

My model has few dashboards with bar charts and time plots. Getting this error repeatedly on the System Console.

Error: TypeError undefined is not an object (evaluating 'data.nrEntries') in bard3.js Callstack: unable to trace stack..

Appeares to be related to a javascript library that paints the dashboard bar charts.

Any help is appreciated.

FlexSim 18.0.3
dashboard display
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Jordan Johnson avatar image Jordan Johnson ♦♦ commented ·

Can you post a model? It looks like the chart is not pointing at valid bundle data, but I don't know how that would occur.

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Shankar Narayan avatar image Shankar Narayan Jordan Johnson ♦♦ commented ·

sorry - due to NDA restrictions, not able to post the model. However, I can add more light on the chart's data source - which is a calculated table that feeds from statistics collectors. All of the objects are permanent objects so should be there when dashboard objects fire up. Am I missing anything here?

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1 Answer

Joerg Vogel avatar image
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Joerg Vogel answered

@Shankar Narayan, you are aware of the fact that you can send a model in a private question to this answer site? Then only the administrators and employees of FlexSim can see into the data. Perhaps you can try to replicate the error in another model or you can strip the model of the confidential data? Or you can change the confidential data like recipes to values that haven't got any relation anymore to the project.

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