Hello,
I'm trying to create a process where the patient goes to a registration/triage but has to be attended by two staff members. If the registration is busy, they should wait in line.
I tried the "wait in line" feature, but it doesn't seem to have the staff members moving once the patient arrives at the registration.
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In the Wait In Line process flow block there is normally a walk activity for the patient to move to the registration desk. Swap it out for an Escort Patient activity instead.
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