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Pete C avatar image
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Pete C asked Jeanette F commented

How to have patient attended by multiple staff but wait in line also

Hello,


I'm trying to create a process where the patient goes to a registration/triage but has to be attended by two staff members. If the registration is busy, they should wait in line.

I tried the "wait in line" feature, but it doesn't seem to have the staff members moving once the patient arrives at the registration.

FlexSim 21.1.3
waiting linestaff assignment
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Jeanette F avatar image Jeanette F ♦♦ commented ·

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1 Answer

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Jeanette F answered

In the Wait In Line process flow block there is normally a walk activity for the patient to move to the registration desk. Swap it out for an Escort Patient activity instead.


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