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Laura Patricia Martínez avatar image
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Laura Patricia Martínez asked Eric M commented

BLOQUEO EN EL SISTEMA

Buen día a todos,

Estoy desarrollando un modelo de simulación para un departamento de urgencias, pero presento un problema, cuando el modelo se ejecuta a máxima velocidad llega un momento en que en sala de espera se presenta saturación y por ende se genera un bloqueo que no permite que los pacientes fluyan correctamente. Lo anterior se genera ya que en diferentes partes del proceso los pacientes deben volver a la misma sala de espera pero dado que no hay disponibilidad de sillas se quedan bloqueados, intenté agregar filas pero realmente no lo logré solucionar.

¿Cómo podría solucionar el bloqueo que se genera cuando existe saturación en sala de espera?

Adjunto modelo

modeloask.fsm

FlexSim 21.1.2
healthcareflexsim healthcare
modeloask.fsm (1.8 MiB)
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Jeanette F avatar image Jeanette F ♦♦ commented ·

Google Translation:

Good morning everyone 
I am developing a simulation model for an emergency department, but I have a problem, when the model is executed at maximum speed there comes a time when the waiting room is saturated and therefore a blockage is generated that does not allow patients flow properly. The above is generated since in different parts of the process the patients must return to the same waiting room but since there is no availability of chairs they are blocked, I tried to add rows but I really could not solve it. 
How could I solve the blockage that is generated when there is saturation in the waiting room? 
Attached model
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Eric M avatar image Eric M commented ·

Hi @Laura Patricia Martínez, was Jeanette F's answer helpful? If so, please click the red "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

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1 Answer

Jeanette F avatar image
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Jeanette F answered Jeanette F commented

Hello @Laura Patricia Martínez ,

If your model is saturated and you cannot add to your wait room anymore, then you could reduce the number of patients coming in.

One other possible solution is to put a max wait timer on your acquire wait room activity. This will affect your statistics for your wait room to not be accurate at times but this seems to free up your model. I implemented this into the attached model.

modeloask_JF.fsm


modeloask-jf.fsm (1.7 MiB)
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Laura Patricia Martínez avatar image Laura Patricia Martínez commented ·

Hola @Jeanette F , muchas gracias por tu respuesta.

Tengo una duda, ¿Qué criterio tuviste en cuenta para considerar 100 min en el tiempo máximo de espera?. Una vez han pasado esos 100 min ¿el token hacía donde se dirige?

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Jeanette F avatar image Jeanette F ♦♦ Laura Patricia Martínez commented ·
Hello @Laura Patricia Martínez ,

I randomly decided 100 minutes. You can change that depending on what you think works best for your simulations. The token is released to the next activity which is to walk to the waiting area and then the next acquire activity.

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