question

Roi Sánchez avatar image
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Roi Sánchez asked Phil BoBo answered

Graphic Issue

Hello all,

I am having issues after reseting my computer. I have updated all graphic drivers (both NVIDIA and Intel UHD) and even though, the issue is repeating. It happens when, for example, I open up a script window and then close it, FlexSim gets crashed and not responding. The thing is that this does not happen in the main screen of my computer, but in a bigger secondary one.

1630349581167.gif


Here it is my About window showing what FlexSim is using:

flexsim-about.png


And finally, the Intel graphics driver version:

1630349928267.png

FlexSim 21.2.2
graphicsflexsim 21.2.2graphics cardsscreen
flexsim-about.png (108.1 KiB)
1630349581167.gif (391.0 KiB)
1630349928267.png (6.8 KiB)
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1 Answer

Phil BoBo avatar image
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Phil BoBo answered

I don't think this is directly related to your graphics drivers. This looks like a bug in the windowing system related to the change from FlexSim 21.1:

  • Improved performance of window docking system.

Release Notes and History (flexsim.com)

Following your steps on my machine with FlexSim 21.2.2, all the windows disappeared but FlexSim didn't crash.

I was able to replicate the windows disappearing bug on FlexSim 21.1.5 as well.

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