Staff and patient visual

Question

question

Jun J2 asked Dec 21 2021 at 3:41 PM Connor A commented Dec 28 2021 at 7:00 PM

Staff and patient visual

All the personal visuals are showing the positions as below. Could you help me how to fix it?

Software Version:

FlexSim 21.2.3

visualization change visual visual loc

1640101173572.png (68.7 KiB)

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Answer 1 · 2021-12-21T15:48:22Z

Jeanette F answered Dec 21 2021 at 3:48 PM Jun J2 commented Dec 21 2021 at 5:44 PM

Hello @Jun J2,

For each person, do they have the animations selected?

1640101687985.png (7.7 KiB)

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Jun J2 commented · Dec 21 2021 at 3:54 PM

Yes. I've also attached my model for your reference

input data.xlsx base model_-phasee 3.fsm.

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input-data.xlsx (26.0 KiB)

base-model-phasee-3.fsm (15.7 MiB)

Jeanette F ♦♦ Jun J2 commented · Dec 21 2021 at 4:00 PM

Hello @Jun J2,

I opened your model and everything looks fine.

Considering in the picture you posted that the textures of the people were not loading correctly, I wonder if you are having a hard ware issue. Could you check your computer against these system requirements and make sure your system can run FlexSim?

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1640102281367.png (46.4 KiB)

Jun J2 commented · Dec 21 2021 at 4:08 PM

Yes. You are right. It works fine on my laptop. The problem occurs when I connected my laptop with monitors. Thanks!

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Ben Wilson ♦♦ Jun J2 commented · Dec 21 2021 at 4:17 PM

Hi @Jun J2,

Under normal circumstances plugging in an external monitor should not affect FlexSim in that way. Does your monitor connect directly to your laptop, or through some kind of dongle or dock?

In any case, you may want to upgrade your graphics driver. There is a chance that could help with this issue.

Find this and other graphics suggestions in our article Graphics Compatibility - Common Problems and Solutions - FlexSim Community.

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Jun J2 commented · Dec 21 2021 at 5:04 PM

I plugged in through a dock. I will check the suggestions. Thanks!

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