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Petri W avatar image
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Petri W asked Ryan Clark commented

Statics collector not appearing in toolbox

Hi,

When I pin statistics to dashboard the statistic collector does not appear in my toolbox.

I am using a free trial version of Flexsim since I am totally new with this software, could this have something to do with the problem?


Thanks for the help.

FlexSim 22.0.1
tutorials
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Ryan Clark avatar image Ryan Clark commented ·

Hi @Petri W, was one of Jeanette F's or Lars Christian J2's answers helpful? If so, please click the "Accept" button at the bottom of the one that best answers your question. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

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2 Answers

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Jeanette F avatar image
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Jeanette F answered Ryan Clark commented

Hello @Petri W,

Not all statistics collectors from template charts will automatically show in the toolbox. To see the statistics collector, select the chart in the dashboard, go to properties, scroll to the last tab called Advanced, and select the Install button. A pop up will appear and select ok.

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Petri W avatar image Petri W commented ·

Thanks for the responses. Worked like a charm.

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Ryan Clark avatar image Ryan Clark Petri W commented ·

Hi @Petri W,

Glad you were able to be helped! In the future, please post replies to any answers as comments rather than as separate answers. That helps to keep things organized. Please see Best practices for using this Answers site - FlexSim Community for more information. Thanks!

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Lars Christian J2 avatar image
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Lars Christian J2 answered

As default, the statistics collector is not shown when using the pre-defined statistics chart. As Jeanette writes you can choose to "install" the statistics collector. It will then be shown in the tool box.


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