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Guilherme G9 avatar image
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Guilherme G9 asked Jeanette F commented

Help! My FlexSim model page has gone grey.

Urgent.png

My model page won't show like the other ones, i can access my processflow and tables page. I have already restarted my computer. Any suggestions?

FlexSim 22.1.1
software issues
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2 Answers

Jeanette F avatar image
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Jeanette F answered Jeanette F commented

Hello @Guilherme G9,

Have you tried opening the default workspace?

1654030474949.png


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Guilherme G9 avatar image Guilherme G9 commented ·

I tried and did not work.

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Jeanette F avatar image Jeanette F ♦♦ Guilherme G9 commented ·
Are you able to share your model?
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Guilherme G9 avatar image Guilherme G9 Jeanette F ♦♦ commented ·

I shared above.

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Ben Wilson avatar image
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Ben Wilson answered Guilherme G9 commented

Please try the various suggestions in our article Graphics Compatibility - Common Problems and Solutions.

Something like opening the default workspace or upgrading your graphics driver could be the right solution for you. There are about 10 different things you can try listed in that article.

Please let us know how it goes!

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Guilherme G9 avatar image Guilherme G9 commented ·
I'm looking at the suggestions but what bothers me is that i can create a new model and everything appears as normal. But on my project all i see is a grey screen but i can still acces normally my processflow and tables.
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Ben Wilson avatar image Ben Wilson ♦♦ Guilherme G9 commented ·

@Guilherme G9,

That is good to know, that the issue is model-specific.

You probably have some object in your model that has become corrupted, and its draw code is now breaking drawing for your whole model.

Are you able to attach your model file?

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Guilherme G9 avatar image Guilherme G9 Ben Wilson ♦♦ commented ·

I think that may be the problem, here is the model: teste.fsm.

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