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Ujjwal J avatar image
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Ujjwal J asked Jason Lightfoot commented

Why I'm getting Optquest Error?

opt-quest-error.pngnetframework.pngI don't know why it is showing Optquest error.

I'm using stand-alone optquest license. It is working fine in another pc but it is not working in mine.

The Flexism license is activated through LIC.

I tried to solve the issue by enabling .netframework 3.5 but even then it is not working.



@Ben Wilson @Matthew Gillespie

FlexSim HC 5.3.10
optquest
opt-quest-error.png (35.8 KiB)
netframework.png (16.6 KiB)
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2 Answers

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Jeanette F avatar image
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Jeanette F answered Jason Lightfoot commented

Hello @Ujjwal J,

HC 5.3 has reached its end of life. Please contact your local distributor to upgrade your FlexSim Version.

Unfortunately, the error message you received is not helpful with diagnosing the problem. Here is a list of possible solutions.

  • Upgrade your license and use a newer version of FlexSim.
  • reinstall FlexSim
  • run Flexsim as administrator
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Ujjwal J avatar image Ujjwal J commented ·

I want flexism 5.3.1 version. Will I be able to install that again?

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Jason Lightfoot avatar image Jason Lightfoot ♦ Ujjwal J commented ·
You should have no problem reinstalling - the installer is still available in the download section of the account.
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Phil BoBo avatar image
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Phil BoBo answered Ujjwal J commented

Try reinstalling the program after installing the .NET Framework 3.5, as described in OptQuest in HC5.3.6 - FlexSim Community

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Ujjwal J avatar image Ujjwal J commented ·
Will I be able to install the same version of flexism software?
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