Why I'm getting Optquest Error?

Question

question

Ujjwal J asked Jul 12, '22 Jason Lightfoot commented Jul 18, '22

I don't know why it is showing Optquest error.

I'm using stand-alone optquest license. It is working fine in another pc but it is not working in mine.

The Flexism license is activated through LIC.

I tried to solve the issue by enabling .netframework 3.5 but even then it is not working.

Software Version:

FlexSim HC 5.3.10

optquest

opt-quest-error.png (35.8 KiB)

netframework.png (16.6 KiB)

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Answer 1 · 2022-07-13T16:52:54Z

Jeanette F answered Jul 13, '22 Jason Lightfoot commented Jul 18, '22

HC 5.3 has reached its end of life. Please contact your local distributor to upgrade your FlexSim Version.

Unfortunately, the error message you received is not helpful with diagnosing the problem. Here is a list of possible solutions.

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Ujjwal J commented · Jul 17, 2022 at 06:03 AM

I want flexism 5.3.1 version. Will I be able to install that again?

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Jason Lightfoot ♦♦ Ujjwal J commented · Jul 18, 2022 at 02:16 PM

You should have no problem reinstalling - the installer is still available in the download section of the account.

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Answer 2 · 2022-07-13T18:01:17Z

Phil BoBo answered Jul 13, '22 Ujjwal J commented Jul 17, '22

Try reinstalling the program after installing the .NET Framework 3.5, as described in OptQuest in HC5.3.6 - FlexSim Community

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Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Ujjwal J commented · Jul 17, 2022 at 06:00 AM

Will I be able to install the same version of flexism software?

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