question

Walker huang asked Aug 22 2022 at 1:06 AM Jason Lightfoot edited Aug 31 2022 at 8:33 AM

A*star module problem

I encountered that FlexSim automatically shut down when running A*start. most serious one of them is not able to save file, then can not re-open file successfully, always remaining loading file. hopefully, to get some helps here.

Software Version:

FlexSim 22.2.0

· 5

Jason Lightfoot ♦♦ commented · Aug 22 2022 at 9:07 AM

How big is your grid? You may be reaching resource limits of your system.

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Walker huang Jason Lightfoot ♦♦ commented · Aug 23 2022 at 7:21 AM

Hi Jason, not resource limits because I have license. the error prompt is as picture.

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errors.png (58.8 KiB)

Jordan Johnson ♦♦ Walker huang commented · Aug 25 2022 at 9:32 PM

This error message happens as FlexSim tries to load the model file. It looks like the model file is corrupted, so that FlexSim cannot load it.

@Jason Lightfoot 's question is not about license limits, but about how much RAM your computer has. If you make an AStar grid very large, the FlexSim model might take up too much RAM, and that eventually, FlexSim crashes because of this.

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Kavika F ♦ commented · Aug 25 2022 at 7:36 PM

Could you upload an example model to the file sharing link above? That may help us diagnose the issue.

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Jason Lightfoot ♦♦ commented · Aug 31 2022 at 8:32 AM

Hi @Walker huang,

We haven't heard back from you. Were you able to solve your problem?

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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A*star module problem

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