question

Ankur A3 asked Oct 13 2022 at 12:37 PM Jeanette F commented Oct 24 2022 at 9:02 PM

Random Error Occurring in Model?

Hi Team,

I am working in healthcare module. There is random error occurring in model after 64 days of run length as below:

It is little difficult to check and debug with hit and trial because of long run length time (35 min).

What is the best way to resolve this issue?

Thank you!

Software Version:

FlexSim 21.1.5

1665664312820.png (44.2 KiB)

· 5

Jason Lightfoot ♦♦ commented · Oct 13 2022 at 12:46 PM

Are you saying that it does not always occur at 93093.2669 ?

If so the first thing to do is check you have control of the model by ensuring its repeatability.

0 ·

Ankur A3 Jason Lightfoot ♦♦ commented · Oct 13 2022 at 5:15 PM

Hi @Jason Lightfoot,

It is occurring at same time. But while trying to resolve it, it is little difficult because every time it is taking around 35 min to reach on this event (93093.26 min).

My point is if there is any way to get an idea what is wrong here so that we can resolve it in single attempt?

Thank you!

0 ·

Jason Lightfoot ♦♦ Ankur A3 commented · Oct 15 2022 at 3:03 PM

You can create an event log to capture what is happening around that time which may give you some clues as to what it happening.

Another approach is to try and create the same set of conditions and events at the start of the model (create initial work in progress for example).

I've had models to debug that take over 12 hours to get to the problem. In these cases I've often opened the event list and any process flows and captured video in the lead up to the offending event so that I can try to glean the sequence leading up to the problem.

1 ·

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Jeanette F ♦♦ commented · Oct 24 2022 at 9:02 PM

Hi @Ankur A3,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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