question

Li ze asked Nov 12 2022 at 12:18 PM Jeanette F commented Nov 17 2022 at 5:30 PM

Why the first conveyor dragged into the model cannot be selected?

The first conveyor dragged into the model cannot be selected in FLexsim 22.1.

Software Version:

FlexSim 22.1.2

conveyor

录制-2022-11-12-20-12-11-417.gif (3.2 MiB)

· 4

Jason Lightfoot ♦♦ commented · Nov 13 2022 at 6:18 PM

I can't reproduce this issue - does it always happen or only under some circumstances and if so how do you generate those? You've said your version is 22.1.2 which is not the latest bug fix release - I recommend you use 22.2.3 or 22.0.9.

0 ·

Li ze Jason Lightfoot ♦♦ commented · Nov 14 2022 at 2:15 AM

It happens occasionally and I don't know why.

Maybe it's caused by the graphics card.

0 ·

Jason Lightfoot ♦♦ Li ze commented · Nov 14 2022 at 1:53 PM

Possibly - but the others are clickable so that's odd. Try a latest bug fix release and update your graphics drivers to their latest version. Then if you can consistently create the issue come back and tell us the steps so that we can diagnose it. Thanks.

0 ·

Jeanette F ♦♦ commented · Nov 17 2022 at 5:30 PM

Hi @Li ze,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

0 ·

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Why the first conveyor dragged into the model cannot be selected?

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Why the first conveyor dragged into the model cannot be selected?

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