FlexSim crashes after double double click

Question

question

Sebastian Hemmann asked May 30 2023 at 10:17 AM Matthew Gillespie commented Jun 26 2023 at 10:04 PM

FlexSim crashes after double double click

Hi, if I double double click (at least 4 clicks) fast in a 3D window the 3D Library Menu stays opened and FlexSim crashes.

It seems reproduceable on all machines I´ve tested so far.

Software Version:

FlexSim 23.1.2

flexsim crashing 3d view 3d library double click

1685441765189.png (302.4 KiB)

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Answer 1 · 2023-05-30T11:16:28Z

Jason Lightfoot answered May 30 2023 at 11:16 AM Matthew Gillespie commented Jun 26 2023 at 10:04 PM

I was able to reproduce this. FlexSim seems to enter a state where it responds only to clicks in the popup library and continues to add objects when clicked - so not fully crashed, but can no longer accept any other commands (to quit even).

I recommend less coffee. Will send in a dev report.

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Clair A commented · Jun 06 2023 at 4:34 PM

@Jordan Johnson could you please set the priority of this bug to critical ?

I have already submitted a similar bug report more than one year ago in February 2022. I have seen this window getting freezed in trainings many (many many) times, and it became even worse in the last version 23.1.

In previous versions, we were able to close the freezed quick library window with Alt+F4.

In 23.1, Alt+F4 is not helpful.

I suggest to add a close cross button at the top of the quick library window to definitely get rid of this bug.

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Jordan Johnson ♦♦ Clair A commented · Jun 06 2023 at 4:37 PM

I'll upgrade the priority and lead a discussion tomorrow regarding this issue.

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Clair A Jordan Johnson ♦♦ commented · Jun 26 2023 at 8:27 AM

Hi Jordan, do you know when this bug will be fixed ?

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Show more comments

Sebastian Hemmann commented · May 30 2023 at 11:34 AM

Thanks @Jason Lightfoot , will immediatly start to reduce my coffee intake.

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Matthew Gillespie ♦♦ commented · Jun 26 2023 at 10:04 PM

@Sebastian Hemmann

This issue is fixed in 23.1.3 released today.

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