question

Sebastian Hemmann avatar image
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Sebastian Hemmann asked Matthew Gillespie commented

FlexSim crashes after double double click

Hi, if I double double click (at least 4 clicks) fast in a 3D window the 3D Library Menu stays opened and FlexSim crashes. 1685441765189.png

It seems reproduceable on all machines I´ve tested so far.

FlexSim 23.1.2
flexsim crashing3d view3d librarydouble click
1685441765189.png (302.4 KiB)
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Arun Kr avatar image Arun Kr commented ·

For me, FlexSim freezes after doing this.

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Julie Weller avatar image Julie Weller commented ·

Ahhh thanks for pinpointing this! This has happened to me several times and I couldn't figure out why it was happening. Apparently I need to stop my aggressive clicking as well.

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Jason Lightfoot avatar image
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Jason Lightfoot answered Matthew Gillespie commented

I was able to reproduce this. FlexSim seems to enter a state where it responds only to clicks in the popup library and continues to add objects when clicked - so not fully crashed, but can no longer accept any other commands (to quit even).

I recommend less coffee. Will send in a dev report.

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Clair A avatar image Clair A commented ·
@Jordan Johnson could you please set the priority of this bug to critical ?


I have already submitted a similar bug report more than one year ago in February 2022. I have seen this window getting freezed in trainings many (many many) times, and it became even worse in the last version 23.1.

In previous versions, we were able to close the freezed quick library window with Alt+F4.

In 23.1, Alt+F4 is not helpful.

I suggest to add a close cross button at the top of the quick library window to definitely get rid of this bug.

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Jordan Johnson avatar image Jordan Johnson ♦♦ Clair A commented ·
I'll upgrade the priority and lead a discussion tomorrow regarding this issue.
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Clair A avatar image Clair A Jordan Johnson ♦♦ commented ·

Hi Jordan, do you know when this bug will be fixed ?

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Sebastian Hemmann avatar image Sebastian Hemmann commented ·
Thanks @Jason Lightfoot , will immediatly start to reduce my coffee intake.
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Matthew Gillespie avatar image Matthew Gillespie ♦♦ commented ·

@Sebastian Hemmann

This issue is fixed in 23.1.3 released today.

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