flexsim web server with IIS installation doc clarification

Question

question

pc neo asked Aug 30, '23 Paul Toone commented Sep 1, '23

flexsim web server with IIS installation doc clarification

I have followed the documentation on Webserver (flexsim.com) on a Windows 10/11 Home OS (without configuring on windows authentication on IIS) and it works well. However, following the same instructions on a Windows 11 Pro OS does not work (without configuring windows authentication on IIS). So, I wonder if there are additional setups require?

Observations

On Windows 11 Pro OS, accessing the Flexsim web server hosted using IIS using localhost, the listing of models can be chosen and instances are seen to be created on the server machine (local machine). However, it is unable to show the model 3d page or dashboard with a "Query Timeout xxx" exception.

Any tips will be welcome. Thank you.

Software Version:

FlexSim 23.2.0

flexsim webserver

Answer 1 · 2023-08-30T17:41:29Z

Paul Toone answered Aug 30, '23 Paul Toone commented Sep 1, '23

@pc neo I have duplicated your issue. It appears IIS is not handling the slashes correctly in order to load the 3D view via the WebSocket. I have raised the issue with our Development team to investigate further.

Thank you for bringing this to our attention. If you'd like, in the meantime, you could use either Apache or Nginx as your proxy while we work on this IIS issue.

· 3

Paul Toone ♦♦ commented · Aug 30, 2023 at 07:20 PM

Also, @pc neo can you verify the IIS version on the Windows 11 Home and Windows 11 Pro setup?

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pc neo Paul Toone ♦♦ commented · Aug 31, 2023 at 01:21 AM

@Paul Toone The version of IIS on Windows 11 Home and Pro are the same, it is 10.0.22621.1.

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Paul Toone ♦♦ pc neo commented · Sep 01, 2023 at 02:23 AM

Thank you for your feedback. I'll notify you when we are able to find a workaround to allow IIS 10 on Windows 11 to work properly.

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