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mohammadmajd asked Ben Wilson edited

1:1 meeting for troubleshooting

Hello,


I had a general question. Does anyone know if FlexSim offers a service where we can schedule calls and ask multiple questions regarding a project? I am building my first model from scratch and I was wondering if I should post a question when I run into an error or I can gather all of my questions and ask them during a call with technical support team.

FlexSim 23.0.3
supportbeginnertroubleshoot
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Ben Wilson answered Ben Wilson edited

This community is a great place to get help. FlexSim US support staff, FlexSim worldwide partners, and FlexSim users from across the globe gather here to ask questions and get answers. We have a great and supportive community. Please get familiar with the community best practices:

https://answers.flexsim.com/articles/22192/best-practices-for-using-this-answers-site.html

In addition, customers with current a current maintenance contract can reach out directly to their local FlexSim distributor for technical support.

If this is you and a direct conversation would be useful, find your distributor's contact information and give them a call or drop them a direct message:

FlexSim Worldwide Contact Information

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