Webserver Dashboards are not showing

Question

question

Mohammad Alattar asked Feb 28 2024 at 8:26 AM Mohammad Alattar commented Mar 12 2024 at 4:14 PM

Webserver Dashboards are not showing

I am having a problem when running the model at the webserver where the dashboards are not visible even after running the model and trying reset and run.

Software Version:

FlexSim 24.0.1

flexsim web server

1709108777069.png (13.0 KiB)

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Mohammad Alattar commented · Mar 06 2024 at 7:26 AM

@Logan Gold Please let me know if there are any solutions.

Also, if I want to share the webserver link with multiple users, how should this be done?

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Mohammad Alattar commented · Mar 06 2024 at 4:43 PM

The first two screen shots are from the original model were the dashboards are visible

This screenshot is from the Webserver were the dashboards are a blank.

Hopefully this gives you more information about the question @Logan Gold.
Thank you in advance!

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1709743251312.png (25.2 KiB)

1709743275238.png (89.0 KiB)

1709743383229.png (39.3 KiB)

Jacob Gillespie ♦ Mohammad Alattar commented · Mar 07 2024 at 8:19 PM

@Mohammad Alattar

Do none of the dashboard graph/widgets show? If some work and others do not you could try deleting the graph/widgets and re-creating them.

Beyond that we would have to take a closer look at what is going on. You could make a simplified model that displays the issue and share it with us. Or you could share your model in a private question.

2 ·

Mohammad Alattar Jacob Gillespie ♦ commented · Mar 08 2024 at 8:00 PM

@Jacob Gillespie Thank you for your comment. Unfortunately, none of the dashboards are visible. Please let me know if we can have a private conversation through zoom to show the model.

Thank you!

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Answer 1 · 2024-03-12T15:52:20Z

Jacob Gillespie answered Mar 12 2024 at 3:52 PM Mohammad Alattar commented Mar 12 2024 at 4:14 PM

In a private question we figured out that having a chart "lock to bottom" doesn't work with the webserver. If you right-click on the charts that are not showing up and turn that off then you can see them.

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