Below is the model I've created so far. How can I apply this?
A statistics collector to store the number of transports per RN is relatively easy to build. It would have one event that listens for tokens entering the Release Staff activity (so after the transport is finished). The row value is the staff member (so you get one row per RN). And there is one column that denotes the RN and one column that starts at zero and increments by 1 each time the row is updated (another token with the same RN enters the Release activity).
For more granularity in the milestone chart, you could copy the "Inner Flow" of the Escort and Transport activities into the Person Flow. These contain all the tasks and actions that normally happen in the back ground when a token enters the activity. Moving it into the actual flow would allow you to place additional milestones within these steps. (The inner flow gets reset, so placing additional activities in it won't work).
@Felix Möhlmann , Thank you so much!! It helped alot. I didn't know that I can move the innerflow to the actual flow.
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