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Gerald avatar image
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Gerald asked Logan Gold commented

I am having an issue with applying a server license.

I am having an issue with applying a server license. I have a enterprise server license that I have used in the past. Today when I tried to use FlexSim, the software was indicating that I only had the express license. I went through the process to apply the license in the License activation/License server tab, but the License type does not change. I have tried applying it and applying it and restarting. How can I check the status of my license? I am using version 22.2.0

FlexSim 22.2.0
license server issues
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Logan Gold avatar image Logan Gold ♦♦ commented ·

Hi @Gerald, was Ben Wilson's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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1 Answer

Ben Wilson avatar image
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Ben Wilson answered Logan Gold commented

Hi @Gerald,

Your license code should have been applied to the license server. In your software you would not apply the license code but instead point your software to your server.


Please see the instructions here:

License Server - Licensing a single-user client PC - FlexSim Community

Reply back with any follow-up questions.

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

If you need guidance on configuring your license server, start with this article:

Hosting your FlexSim licenses with lmtools - FlexSim Community

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Logan Gold avatar image Logan Gold ♦♦ commented ·

@Gerald, for any type of license, but especially for server licenses, I have found the surefire way to see what type of license the software is using is to go through the Help menu, choose About FlexSim, and look at the License line.

If it says None, then the software isn't utilizing a server license or the license is too old for your version of the software (usually, it will indicate a license needs to be upgraded for the second case). If there is an issue, you'll want to look at the Troubleshooting section of the link from Ben's comment.

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