Error on using modules

Question

question

Steven Chen asked Oct 13, '16 Steven Chen commented Oct 17, '16

Hello!

Meet an issue when using every modules.

Here is the error message. This issue occurred when create an object from module library, or create a new process flow.

Operation system is Windows 7 SP1 32bit.

C++ 2015 (x86) redistributable installed.

Software Version:

FlexSim 16.2.0

001.png (219.1 KiB)

005.png (45.5 KiB)

Answer 1 · 2016-10-14T16:03:27Z

Phil BoBo answered Oct 14, '16 Steven Chen commented Oct 17, '16

In FlexSim 2016 Update 1, we updated to use Microsoft's new API enhancements for Windows that correctly and securely load external libraries.

In order for these API enhancements to work, you need to install a critical Windows security update (KB2533623).

Once you install that update, FlexSim will correctly load and connect to the module dlls.

· 1

Steven Chen commented · Oct 17, 2016 at 08:07 AM

Thank you!

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Answer 2 · 2016-10-13T19:29:13Z

Sam Stubbs answered Oct 13, '16 Phil BoBo edited Oct 14, '16

I'm not sure what is happening or how it got into this state. It appears that your modules are 64-bit, but the FlexSim application itself is 32-bit.

Try uninstalling the program, and then reinstalling it. When reinstalling it, open up the Advanced options and select 32-bit.

· 2

Steven Chen commented · Oct 14, 2016 at 12:45 AM

But there is no option to choose 32/64bit on a 32bit computer. Only 64bit computer has.

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Matt Long Steven Chen commented · Oct 14, 2016 at 02:43 PM

Correct, if your computer is 32 bit you will only be able to install 32 bit FlexSim, no options will be available for changing the architecture.

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