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William Proctor asked Sam Stubbs converted comment to answer

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I can see that the model is collecting the information for the conveyor content. It is just unable to pin it to a dashboard. The conveyor was created a few years ago so I wonder if it is an issue of the software version. The other conveyor statistics have no issue with being connected to a dashboard. I am using an older version due to a different error that has already been reported (Excel related).

FlexSim 17.0.3
dashboardsconveyorserror message
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Sam Stubbs avatar image Sam Stubbs ♦ commented ·

Do you have the model file we could look at? It would help us to trouble-shoot the issue if we could see it.

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William Proctor avatar image William Proctor Sam Stubbs ♦ commented ·

Sorry. I can't share the original file. I'll look at putting together a sample model to send.

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Sam Stubbs answered

That would be helpful. Have you tried just manually creating a Content dashboard widget, and just attaching the conveyor from there, rather than trying to use the "pin" option?

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William Proctor avatar image William Proctor commented ·

Thanks for the suggestion! Using the content dashboard widget worked.

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Sam Stubbs avatar image Sam Stubbs ♦ William Proctor commented ·

Oh good! I'm glad we could figure out a work-around.

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