Patient travels to wrong patient destination

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Abel van der Windt asked Jun 26, '17 Abel van der Windt commented Jun 27, '17

Patient travels to wrong patient destination

Hi,

I build the complete model described in the tutorials. After the registration the patients should go to the waiting room. First, the patients did this, however, after deleting and placing another waiting room in the model, the patients immediately go to the exit instead of the waiting room.

What goes wrong that causes the patients to go to the exit?

Regards,

Abel

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Answer 1 · 2017-06-26T15:52:33Z

Matthew Gillespie answered Jun 26, '17 Abel van der Windt commented Jun 27, '17

Your exit has its Entrance Criteria set to allow unattended walking patients to enter even if they're not assigned to go to it. You should change this to No.

The only time you should turn this on (probably) is on a waiting room where you want patients to automatically default to the waiting room if the original destination, like a registration desk, is busy.

allow.png (8.5 KiB)

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Abel van der Windt commented · Jun 27, 2017 at 07:14 AM

Thanks Matthew, we couldn't find where it went wrong.

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