I am currently modeling a hospital using a working schedule for technician and nurses. I would like to assure that all patients are served (even through overtime hours) and overtime for various resources are displayed.
Currently it seems that tech & nurses leave when their schedule ends and patients are left in the system. Is there any fix?
The simplest way to handle this, is to not have your staff go off schedule at the end of the day but simply let them work until they run out of patients for the day as defined by your arrival schedule. Close examination of your hourly utilization plots will tell you how long staff needed to work. There are more formal ways to capture the overtime hours worked if you're willing to put in the extra modeling effort. The solution depends on how your arrivals are being modeled, whether you need to run consecutive days, and who goes home when.
Thank you Cliff! We are modeling multiple weeks of operations based on real data (retrospective analysis) and use deterministic arrival (as seen in the data). If we could get a simple plot of total/average/min/max overtime for each resource (multiplied by $ per overtime hour) would be ideal.
Is there any example we could use to model it more formally and capture the overtime? Happy to put that modeling effort in.
Take a look at the "How to record and display overtime hours" concept model in FlexSim Healthcare Learning Resources Concepts and Tasks to see if it gives you the help you're looking for.
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