OptQuest in HC5.3.6

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question

David Chan asked Oct 08 2018 at 1:58 PM David Chan edited Oct 10 2018 at 11:44 AM

OptQuest in HC5.3.6

optquest-error.fsmHi

I have a problem in running OptQuest in HC5.3.6. Is there a bug?

David

Software Version:

FlexSim HC 5.3.6

optquest error

optquest-error.fsm (54.2 KiB)

Answer 1 · 2018-10-08T18:21:59Z

Jordan Johnson answered Oct 08 2018 at 6:21 PM David Chan edited Oct 10 2018 at 11:44 AM

Try these two things:

First, the Beds variable allows zero beds. You should set the minimum to at least 1.
Second, Make sure that there is a value being returned by the PFM. Right now, there is none.

Let me know how that goes.

· 3

David Chan commented · Oct 09 2018 at 12:33 AM

@jordan.johnson

I actually find out that I am faced no license issue running OptQuest in both FlexSim and HC. Currently, the system has upgraded my OptQuest to 19.0 but my FlexSim and HC are both in 18.2 and 5.3. So I not sure if this is the problem.

David

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optquest-no-license.jpg (99.3 KiB)

Jordan Johnson ♦♦ David Chan commented · Oct 09 2018 at 1:48 PM

The error shown in your screenshot usually occurs because the .NET Framework (version 3.5) is not installed. Windows 10 does not install that version by default, but OptQuest uses it. Ben's answer to this question should help you:

https://answers.flexsim.com/questions/44264/getting-optquest-error.html

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David Chan Jordan Johnson ♦♦ commented · Oct 10 2018 at 11:31 AM

@jordan.johnson Thanks for your input.

I have followed the instruction to install Net 3.5. It did not work till I reinstall HC.

Thanks

David

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