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David Chan avatar image
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OptQuest in HC5.3.6

optquest-error.fsmHi

I have a problem in running OptQuest in HC5.3.6. Is there a bug?

David

FlexSim HC 5.3.6
optquest error
optquest-error.fsm (54.2 KiB)
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Jordan Johnson avatar image
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Jordan Johnson answered David Chan edited

Try these two things:

First, the Beds variable allows zero beds. You should set the minimum to at least 1.
Second, Make sure that there is a value being returned by the PFM. Right now, there is none.

Let me know how that goes.

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David Chan avatar image David Chan commented ·

@jordan.johnson

I actually find out that I am faced no license issue running OptQuest in both FlexSim and HC. Currently, the system has upgraded my OptQuest to 19.0 but my FlexSim and HC are both in 18.2 and 5.3. So I not sure if this is the problem.

David

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Jordan Johnson avatar image Jordan Johnson ♦♦ David Chan commented ·

The error shown in your screenshot usually occurs because the .NET Framework (version 3.5) is not installed. Windows 10 does not install that version by default, but OptQuest uses it. Ben's answer to this question should help you:

https://answers.flexsim.com/questions/44264/getting-optquest-error.html

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David Chan avatar image David Chan Jordan Johnson ♦♦ commented ·

@jordan.johnson Thanks for your input.

I have followed the instruction to install Net 3.5. It did not work till I reinstall HC.

Thanks

David

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