question

Tony Nikolov avatar image
0 Likes"
Tony Nikolov asked Tony Nikolov commented

Dashboard HTML Output Glitch

I've attached a screenshot of my issue. I recently upgraded to Flexsim 2018 Update 2 and my dashboard HTML export doesn't show any of the state charts anymore. In addition, there is this weird error code going on in the background. I've moved all the blank charts aside so you can see the error code. Any idea what could be causing this? PNG export works fine but it doesn't grab the whole dashboard set and doesn't provide the interactivity of the HTML interface.

html-output-issue.png

FlexSim 18.2.2
dashboardserror messages
html-output-issue.png (142.2 KiB)
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

1 Answer

Jordan Johnson avatar image
0 Likes"
Jordan Johnson answered Tony Nikolov commented

I have seen similar errors before, although I am not sure what causes them. In general, something seems to go wrong in getting the colors for one of the charts. Once one chart goes wrong, the later charts don't even try to export.

The solution is to find a Gantt chart that doesn't export (possibly a State Gantt), and delete all the colors from the colors list. The chart will choose new colors automatically. The issue is that somehow, the tree structure of the colors gets corrupted, and deleting all the colors resets that structure.


removecolors.png (15.7 KiB)
· 1
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Tony Nikolov avatar image Tony Nikolov commented ·

Hmm...it seems that the text statistics and gantt charts are the only visuals showing up anyway. I tried your suggestion as well but no luck. Any other propositions?

0 Likes 0 ·