who to make an item that takes more time on hold in a queue go to another queue

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Adriana asked Jul 10, '19 Adriana commented Jul 10, '19

who to make an item that takes more time on hold in a queue go to another queue

Software Version:

FlexSim 18.2.3

wait time

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Joshua S commented · Jul 10, 2019 at 06:13 PM

@Adriana, Can you explain a little more and post a model if you have one?

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Adriana commented · Jul 10, 2019 at 09:40 PM

I have two queue, one should be filled with a certain number of boxes and the boxes of this queue shoul go to the other but depending on the time they have been waiting, the one that has more time on hold is the first one that will pass to the other queue

modelo.fsm

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modelo.fsm (24.2 KiB)

Answer 1 · 2019-07-10T22:05:16Z

Joshua S answered Jul 10, '19 Adriana commented Jul 10, '19

You can batch items in a queue by selecting the checkbox shown in the picture below

and first in first out (FIFO) is default for almost everything. If you want to do more complicated moving of items, look at Lists, they will actually give the amount of time an item has stayed in a queue, and you can pull a select amount of items from a queue after they have waited for a designated amount of time.

pic1.png (22.2 KiB)

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Adriana commented · Jul 10, 2019 at 10:32 PM

Thank you very much, to use the lists in process flow is it okay to do it this way?

modelo.fsm

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modelo.fsm (25.6 KiB)

Joshua S Adriana commented · Jul 10, 2019 at 10:35 PM

I would look over the documentation for "Working with Lists" in the manual, and some of the Process Flow tutorials incorporate lsits.

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Adriana commented · Jul 10, 2019 at 10:37 PM

Thanks you very much, i will review the tutorials

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