How to select a group for maintenance on a people location?

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Patrick Zweekhorst asked Jul 10, '20 Patrick Zweekhorst commented Jul 20, '20

How to select a group for maintenance on a people location?

Hi,

I have made a small model where I want to have maintenance done on a people location after it is used. I have set up the maintenance like this:

I wanted to select a group for the maintenance staff, but the people groups are not available in the drop down. The normal groups are and I used one of those.

However this is not working. The maintenance staff will not go to the location to clean it.
Is there a bug in the logic or in the drop down options?

Attached is a small example model that shows the problem.

Thank you,

Patrick

CaseFlu_1.fsm

Software Version:

FlexSim 20.1.3

flexsim 20.1.3 people module maintenance

1594362784411.png (12.4 KiB)

1594362792823.png (38.5 KiB)

caseflu-1.fsm (84.8 KiB)

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Answer 1 · 2020-07-11T16:12:14Z

Matthew Gillespie answered Jul 11, '20 Patrick Zweekhorst commented Jul 20, '20

I'm not sure why you're not getting it to work (the model you attached isn't set up like it is in the pictures). I set the Chair to use the Nurses group and it's doing maintenance just fine.

MaintenanceWorking.fsm

maintenanceworking.fsm (85.8 KiB)

· 1

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Patrick Zweekhorst commented · Jul 20, 2020 at 06:44 AM

Hi @matthew.gillespie,

Since we did not see the Staff option in the dropdown, and only the normal group option we thought we needed to use a normal group. So that is what we tried to do. So instead of selecting the nurses group (which is a people group) we created a new group and selected that one. Maybe the confusion could be solved by adding the staff groups to the dropdown, something like this:

Attached is the model with our solution as described by the pictures..

maintenanceworking_1.fsm

0 ·

1595227367713.png (10.1 KiB)

maintenanceworking-1.fsm (85.6 KiB)

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