question

Michael M11 avatar image
0 Likes"
Michael M11 asked Ben Wilson answered

Remote license return

Hello guys,

Is it possible to retun a license directly from my account ? without opening Flexsim on the other machine where it was first activated ?

Thank you.

FlexSim 20.2.2
flexsim 20.2.2license
5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

1 Answer

Ben Wilson avatar image
0 Likes"
Ben Wilson answered

A FlexSim license can only be returned from the computer where it was activated.

If that is not possible, if the computer has been lost, stolen, broken, decommissioned, etc, please reach out to your local FlexSim distributor to explain the situation. They will look at such issues on a case-by-case basis.

5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.