AGV unloaded items don't go to sink

Question

question

Qiana C asked Sep 17 2020 at 6:43 PM Qiana C answered Sep 28 2020 at 3:23 PM

AGV unloaded items don't go to sink

I am using the AGV process flow and the AGVs drop items off at the sink control point, but do not dissappear. They just accumulate on top of the control point, so i can't get any metrics.

Software Version:

FlexSim 20.1.0

agv processflow flexsim 20.1.0 sink

· 2

tannerp commented · Sep 19 2020 at 3:43 PM

@qiana.c,

Can you attach the model to which you're referring? That way, we can debug it much easier. If your model contains proprietary information, you can make this question private so that only FlexSim U.S. employees can view it.

My first guess is that the AGVs are dropping off at the Sink, but not moving the items into the sink. In other words, for a Sink to destroy an object, you must move/unload the object into the Sink. Double check that you are unloading into the Sink and not just at that location.

0 ·

Ben Wilson ♦♦ commented · Sep 28 2020 at 2:54 PM

Hi @qiana.c,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

0 ·

______

Cookie preferences

Your privacy is important to us and so is an optimal experience. To help us customize information and build applications, we collect data about your use of this site.

May we collect and use your data?

Learn more about the Third Party Services we use and our Privacy Statement.

Strictly necessary – required for our site to work and to provide services to you

These cookies allow us to record your preferences or login information, respond to your requests or fulfill items in your shopping cart.

YES

Improve your experience – allows us to show you what is relevant to you

These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we use to deliver information and experiences tailored to you. If you do not allow these cookies, some or all of these services may not be available for you.

YES

NO

Customize your advertising – permits us to offer targeted advertising to you

These cookies collect data about you based on your activities and interests in order to show you relevant ads and to track effectiveness. By collecting this data, the ads you see will be more tailored to your interests. If you do not allow these cookies, you will experience less targeted advertising.

YES

NO

Are you sure you want a less customized experience?

We can access your data only if you select "yes" for the categories on the previous screen. This lets us tailor our marketing so that it's more relevant for you. You can change your settings at any time by visiting our privacy statement

Your experience. Your choice.

We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

May we collect and use your data to tailor your experience?

Explore the benefits of a customized experience by managing your privacy settings for this site or visit our Privacy Statement to learn more about your options.

Answer 1 · 2020-09-28T15:23:03Z

Qiana C answered Sep 28 2020 at 3:23 PM

I was able to solve this issue directly by calling tech support. The issue was that I was connecting the control points instead of the object themselves to the AGV

question