Dashboard list does not match Output list of Dashboards

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Akiva B asked Oct 7, '20 Akiva B answered Oct 20, '20

Dashboard list does not match Output list of Dashboards

When I run the Experimenter and check the Dashboard Statistics I find that the list of available dashboards does not match the list of active dashboards. The dashboards being output in the experimenter is missing some of my dashboards, and includes other dashboards I have previously deleted. When I looked at the Tree, under 'dashboards' I see the correct list of dashboards, while under 'statistics' is the list of dashboards that are actually being output.

Software Version:

FlexSim 20.0.7

experimenter dashboards flexsim 20.0.7

· 2

Jason Lightfoot ♦ commented · Oct 12, 2020 at 12:39 PM

Are you able to share the model here or in a private post for us to take a look?

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Ben Wilson ♦♦ commented · Oct 20, 2020 at 02:37 PM

Hi @Akiva B,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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Answer 1 · 2020-10-20T14:48:49Z

Akiva B answered Oct 20, '20

Hey guys, sorry for the delayed response. I spoke with someone from Technical Support and was abl to resolve the issue.

1) I learned that when you delete a dashboard, it isn't automatically deleted from the Statistics branch of the Tree, and so they were still be output in the Experimenter. I deleted them manually from the Tree and they are no longer showing up in the Experimenter dashboard outputs.

2) The 2 dashboards that were not showing up in the Experimenter dashboard outputs had more to do with how those dashboards were set up. They were Dynamic Texts linking to a global table I had in the model. I redid them as Performance Measures in the Experimenter instead of using dashboards for that data and they are now functioning properly.

-Akiva

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