Hi, I´m simulating a programme in which one of the characteristics is that I need to push an item out of the system according to a maximum wait time defined by case. The item tolerance time should be calculated at the time in which it enters the queue. I have to do it for the regular clients and for the cardholder clients. I leave my simulation as well as the screenshots of the indications. I was trying to solve it with a global item list but got stucked since yesterday.