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Cristina S avatar image
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Cristina S asked Ben Wilson edited

instalar version anterior

No me deja instalar la versión 2019. ¿Qúe puedo hacer?

FlexSim 20.2.1
flexsim 20.2.1vesion anterior
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

via Google Translate:

install previous version

It won't let me install the 2019 version. What can I do?

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·


Hi @Cristina S, was my answer helpful? If so, please click the red "Accept" button on my answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.


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1 Answer

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Ben Wilson answered

Hi @Cristina S,

To access older versions of the installers, please see this article. Basically, your account needs to be licensed in order to download older versions.

Assuming you have an older installer, but you are encountering an error in installation, please see our article about common startup or installation issues and suggestions. If you try the various suggestions but still have trouble, comment back with more information about what you tried and the results, as well as the exact installer version you're using, some computer information like Windows version and hardware info, and exactly what error you're seeing. Also, any information from the final suggestion regarding the Windows Event Viewer could be helpful.

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