statistics won't show up when on selected objects

Question

question

fyialex asked Jun 25 2023 at 3:49 AM Joerg Vogel edited Jan 07 2024 at 10:59 AM

statistics won't show up when on selected objects

whenever i select an object from the model and go to stats and click on the option pins stats won't display on dashboard and a blank square shows up instead, also i dont get to see the content vs time option on stats submenus options, thank you dor your help !

practice.fsm

Software Version:

FlexSim 23.0.6

statisctis collector

screenshot-2023-06-24-203139.png (536.3 KiB)

practice.fsm (40.6 KiB)

· 3

Joerg Vogel commented · Jun 25 2023 at 8:07 AM

@fyialex, I tested your model with FlexSim 23.1.

I did:

load model,
hit reset,
charts background shown up,
hit run field,
charts got updated.

Then I assume you might have a graphic error.

0 ·

Natalie White commented · Jun 29 2023 at 1:24 PM

@fyialex, Did you get your issue resolved?

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Julie Weller commented · Jul 05 2023 at 1:48 PM

Hi @fyialex, was Jordan Johnson's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

0 ·

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Answer 1 · 2023-06-29T21:34:53Z

Jordan Johnson answered Jun 29 2023 at 9:34 PM Joerg Vogel edited Jan 07 2024 at 10:59 AM

If more than one user uses FlexSim on the computer in question, then you may be experiencing a known bug, which is already on the dev list. The bug causes charts to be blank.

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